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ONLY PERSONS OF LEGAL AGE 18 OR OLDER DEPENDING ON YOUR PLACE OF RESIDENCE, WHO ARE NOT UNDER GUARDIANSHIP CAN PLACE AN ORDER.
WITHOUT PRIOR NOTICE, THESE TERMS MIGHT BE CHANGED OR AMENDED.
THE VERSION OF THE TERMS THAT WILL APPLY TO YOUR ORDER WILL BE THOSE ON PLANCTOLOGY.COM AT THE TIME OF YOUR ORDER. IF YOU AGREE TO THESE TERMS AS PART OF PLACING YOUR ORDER YOU ALSO AGREE TO THE TERMS OF OUR PRIVACY POLICY.
TO RUN OUR ONLINE SERVICE AS SMOOTHLY AS POSSIBLE YOU UNDERSTAND AND AGREE NOT TO (I) ACT IN A MANNER OR EMPLOY ANY DEVICE, CODE OR TECHNOLOGY THAT RESTRICTS, IMPAIRS OR INTERFERES WITH PLANCTOLOGY.COM AND (II) NOT COPY INFORMATION OR CODE FROM PLANCTOLOGY.COM.
WE RESERVE THE RIGHT TO IMMEDIATELY DENY USERS THAT INTERFERE WITH PLANCTOLOGY.COM OR VIOLATES THIS PROVISION OR ANY OTHER PROVISION IN THESE TERMS AND CONDITIONS.
IF YOU ORDER FROM OUTSIDE OF THE EU YOU MAY HAVE TO PAY YOUR NATIONAL VAT, DUTIES AND MORE.
THIS MEANS THAT ORDERING FROM OUTSIDE OF THE EU MAY INCUR VAT, TAXES, IMPORT DUTIES AND OTHER COSTS. WE DO NOT COMPENSATE FOR THESE CHARGES OR ANY COST RELATED TO IMPORTATION OR DELAY OF DELIVERY.
PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE FOR THE CURRENT TOLL FREE LIMIT IN YOUR MARKET AND MORE INFORMATION ABOUT IMPORTATION.
THE COST FOR EACH DELIVERY METHOD IS CLEARLY INDICATED DURING THE CHECK-OUT PROCESS. FOR MORE INFORMATION REGARDING DELIVERY COST PLEASE VISIT OUR CUSTOMER SERVICE PAGES FOR FURTHER INFORMATION. PRICES IN STORE AND ONLINE MAY VARY.
ALL ORDERS WITH NET VALUE ABOVE €99 INCLUDE FREE SHIPPING USING A STANDARD SHIPPING METHOD. STANDARD SHIPPING METHOD EMPLOYS SWEDISH POSTAL SERVICE AND THEIR COUNTERPARTS IN OTHER COUNTRIES. SHIPMENTS ARE TRACEABLE AND DUE TO THE VALUE OF THE GOODS YOU WILL HAVE TO SIGN FOR THE SHIPMENT.
DELIVERY TIMES STATED AT TIME OF CHECKOUT ARE APPROXIMATIONS. AT CHECKOUT YOU WILL HAVE THE OPTION TO SELECT AN EXPRESS SERVICE AT EXTRA COST.
THIS SERVICE IS NORMALLY FASTER BUT WE CAN STILL NOT GUARANTEE TIME OF DELIVERY.
IF YOU WOULD LIKE A GUARANTEED TIME OF DELIVERY GET IN TOUCH WITH US AT HELLO@PLANCTOLOGY.COM FOR MORE OPTIONS.
WE MIGHT BE ABLE TO OFFER GUARANTEED DELIVERY TIME TO YOUR LOCATION USING FEDEX OR UPS BUT THE COST OF SUCH SERVICE WILL HAVE TO BE PAID ENTIRELY BY YOU EVEN IF YOU QUALIFY FOR FREE SHIPPING.
PLEASE CHECK THE EMAIL FOR HOW WE PLAN TO FULFIL THE ORDER. WE WILL ALWAYS USE OUR BEST EFFORT TO DELIVER AS PROMISED BUT IF WE ARE UNABLE TO WE WILL LET YOU KNOW AT THE EARLIEST OPPORTUNITY.
IF YOU ARE UNABLE TO WAIT FOR THE DELIVERY AND YOU HAVE ALREADY PAID FOR IT, PLEASE CONTACT US FOR CANCELLATION OF THE ORDER AND A REFUND.
WE WILL NOT ASSUME RESPONSIBILITY FOR ANY CONSEQUENCE DUE TO THE DELAY OR CANCELLATION.
WE AIM TO DELIVER IN-STOCK ITEMS WITHIN 2 BUSINESS DAYS FOLLOWING CONFIRMATION OF AN ORDER. AT TIMES DELIVERY MAY TAKE LONGER DUE TO UNEXPECTED EVENTS. IF WE ARE UNABLE TO DELIVER IN-STOCK ITEMS WITHIN 7 DAYS OF YOUR ORDER, YOU ARE ALLOWED TO CANCEL YOUR ORDER. THIS DOES NOT APPLY IF YOU HAVE ASKED US TO OBTAIN AN OUT OF STOCK ITEM AND HAVE BEEN NOTIFIED OF A LONGER TIME OF DELIVERY.
BEFORE YOU PLACE YOUR ORDER, WE WILL INFORM YOU OF THE EXPECTED DELIVERY DETAILS AND THOSE DETAILS WILL BE STATED CLEARLY IN THE EMAIL CONFIRMATION YOU WILL RECEIVE UPON PLACING YOUR ORDER.
IF YOUR ORDER DOES NOT ARRIVE BY THE SCHEDULED DATE, PLEASE CHECK YOUR ACCOUNT PAGE AT PLANCTOLOGY.COM BEFORE CONTACTING US.
FOR ANY PRODUCTS DEEMED DEFECTIVE, WE WILL PROVIDE A FULL REFUND. THE PROVISIONS SET FORTH HEREIN DO NOT LIMIT ANY APPLICABLE STATUTORY RIGHTS.
WE WILL NOT ASSUME RESPONSIBILITY FOR CURRENCY FLUCTUATIONS THAT OCCUR WHEN ISSUING REFUNDS TO A CREDIT OR DEBIT CARD AND WE WILL NOT REFUND ANY BANK CHARGES.
UPON ENTERING PAYMENT DETAILS FOR A VISA OR MASTERCARD WE WILL RESERVE THE APPLICABLE AMOUNT ON YOUR CARD. WE RESERVE THE RIGHT TO CHECK THE VALIDITY OF THE CREDIT OR DEBIT CARD IN RELATION TO THE ORDER VALUE AND THE PURCHASER.
THESE CHECKS MAY LEAD TO US REFUSING THE ORDER. ANY BANK CHARGES RELATED TO YOUR CHOSEN METHOD OF PAYMENT WILL BE BORNE BY YOU.
PLEASE LOGIN TO YOUR ACCOUNT AT PLANCTOLOGY.COM TO FIND YOUR ORDERS, RECEIPTS AND MORE.
WE ARE NOT RESPONSIBLE FOR INDIRECT LOSSES WHICH ARE A SIDE EFFECT OF OUR FAILURE TO DELIVER THE GOODS OR TO MEET ANY OF OUR OTHER OBLIGATIONS UNDER THESE TERMS WHERE SUCH FAILURE IS DUE TO AN EVENT THAT IS BEYOND OUR REASONABLE CONTROL. OUR MAXIMUM LIABILITY TO YOU FOR ANY LOSS OR DAMAGE ARISING IN CONNECTION WITH YOUR ORDER ON PLANCTOLOGY.COM SHALL BE LIMITED TO THE TOTAL PRICE OF YOUR ORDER.
THE FINAL MEASUREMENTS OF AN ITEM MAY VARY DEPENDING ON THE MATERIAL USED IN ITS PRODUCTION BUT WILL NEVER DEVIATE FROM SPECIFICATION BY MORE THAN 5%.
